Forum Discussion
Storyline Crashes Every Time I Open the Video Editor
I have a course that requires video, and I would like to edit it using Articulate's built-in video editor for the sake of convenience. However, every time I open the video editor after my initial ed...
Hi Simon,
I'm sorry to hear that you've run into this issue too, and that it's causing so much frustration. Did you reinstall Storyline from the install file already on your computer or did you grab the new install files here?
Does this happen for every file you're attempting to edit the screencasts in? Or just this one file? Have you already tried importing into a new file?
I'd want to have you work with our Support Engineers if you're seeing it consistently so then we can dig a bit deeper into what's happening on your computer. You can reach them here or I'm happy to get the case started for you! Just let me know.