Forum Discussion

CateGordon's avatar
CateGordon
Community Member
10 years ago

Storyline Crashes Every Time I Open the Video Editor

I have a course that requires video, and I would like to edit it using Articulate's built-in video editor for the sake of convenience. However, every time I open the video editor after my initial ed...
storyline 360
SimonBratt's avatar
SimonBratt
Community Member
8 years ago

Hi Ashley,

Thanks for the reply.

I should have said that the re-install was actually a re-use of the licence on a brand new machine I'd just been given. So, I downloaded Storyline 2 direct from the website for the first time.

It now happens in two existing files on the desktop, and also when I copy a single screencast into a new file, save it to the desktop, and then try and edit.

I shall raise a case with the Support team, as it's really frustrating and almost making Storyline redundant for my needs.

Thanks.