Forum Discussion
Storyline Crashes Every Time I Open the Video Editor
I have a course that requires video, and I would like to edit it using Articulate's built-in video editor for the sake of convenience. However, every time I open the video editor after my initial ed...
Has anyone run into this issue recently? I just installed the update to SL 360 and now can no longer open videos to edit. Crashes everytime. I have closed down SL and then rebooted. Still no luck.
Yes, Dave... I am experiencing the same thing. Got the newest versions of SL. It even happens in the 64 bit version.
Hi Wendy,
Sorry to hear you ran into this issue. If you've already tried repairing your Storyline 360 installation and the issue is still happening, please open a case with our support team here so we can check what's causing the video editor to crash Storyline 360. Our support engineers have additional tools that they can use to dig deeper into what's happening and they'll be able to help fix your installation.
