Forum Discussion
Storyline crashes on preview and export after update
Hey everyone,
I have a problem after the newe update. Since I have updated storyline (v3.68.28773.0) every project crashes if I try to preview it (whole project and single slide) or if I try to ex...
Thanks to the support I could solve my problem. It seemd to be a unique combination of the new win11 update and the "Segoe" Font. After Using the "Replace Font" feature replacing Segoe UI with another font the preview feature and the export work again.
Curious side fact: I did not conciously use the Segoe Font and could not manually find any textbox where it was used, but using the "replace font" feature solved the problem. Thanks to John From the articulate support. :)
