Forum Discussion
SteveJones
8 years agoCommunity Member
Storyline crashes on preview or publish
every time I try to preview or publish a certain .story, Storyline crashes and I get an error report:
<?xml version="1.0" encoding="utf-16"?> <ErrorReport xmlns:xsi="http://www.w3.org/2001/XMLSch...
AlyssaGomez
8 years agoStaff
Yikes! That's definitely not supposed to happen, so let's see if we can straighten this out. Since you said that this happens only with a certain file, we can assume it's not an issue with your software but rather with the file itself. Would you mind sending your file to our support engineers here so we can test it?