Forum Discussion
SteveJones
8 years agoCommunity Member
Storyline crashes on preview or publish
every time I try to preview or publish a certain .story, Storyline crashes and I get an error report:
<?xml version="1.0" encoding="utf-16"?> <ErrorReport xmlns:xsi="http://www.w3.org/2001/XMLSch...
ChrisMichaud-40
4 years agoCommunity Member
Hi there! I don't mean to revive an old thread, but I'm running into a very similar issue here with a project that I've imported from PowerPoint.
The peculiar thing is that I don't get a crash report at all - the program simply vanishes/closes out when I try to preview a slide.
- BeccaLevan4 years agoCommunity Member
Hello Chris, and welcome to E-Learning Heroes! ⭐️
Sorry to hear you're hitting this snag, and I"m happy you reached out! It sounds like this is happening with one specific project? If so, I'd recommend sharing your file with one of our support engineers to help troubleshoot. Feel free to reach out here, and someone from my team will be happy to help get to the bottom of this!