Forum Discussion
JanineVanDerMee
5 years agoCommunity Member
Storyline crashing when I publish
Hello Since yesterday, every time I try to publish a storyline file, it crashes. It is not limited to a single file. I have tried multiple files and they all crash at the same point. I have alrea...
RenGomez
5 years agoStaff
Hi Janine,
I'm sorry to hear Storyline keeps crashing when you try to publish! Since this is occurring over several files, and not just one, here are a few tips that may help:
- Check that the files are saved locally. If not, save them to your C drive and then give it another try.
- Make a copy and rename the file.
- Open a blank project, and import the slides from that file.
A repair of Storyline may also get you moving in the right direction, but if none of these tips help, connect with a support engineer, and they'll lend you a hand!