Forum Discussion
Storyline crashing when I publish
No, that is not the case, fails in Windows 10 and 11 and not in Windows 7.
Hello,
Windows 7 is no longer a supported environment, so we'd like to focus more on the results that you received when you tested your project in Windows 10 and 11. Please open a case with our support team and share a copy of your project file there so we can take a look at what's causing the file to crash during publishing.
Looking forward to hearing from you!
- Articulate-Team4 years agoCommunity Member
Joe Tansengco
Hello,
Windows 7 is no longer a supported environment, so we'd like to focus more on the results that you received when you tested your project in Windows 10 and 11. Please open a case with our support team and share a copy of your project file there so we can take a look at what's causing the file to crash during publishing.
Looking forward to hearing from you!
ok I will. I understand that Windows 7 is not longer supported, but why is working in windows 7 then? and not in 10 and 11 for this particular file? We had to connect and old machine and use that old machine with windows 7 to solve the problem. I wonder what changed...