I have been working in a project for a few weeks and just noticed at some point Storyline360 changed my slide order. See in the attached image that slide 1.12 and 1.13 are not sequential. Initially I tried to drag and drop the slides back in order But these slides won't drop into any place other than where they are. I then tried a back door technique of cutting the slides and then pasting them back in their proper place - this worked for a day but then after deleting a slide much further up stream slides 1.12 and 1.,13 went right back to the order in the screenshot. I have also tried resetting slide order from within the player menu. This also works most of the time, but any change anywhere else in the project puts the slides back out of order. There are no hard links on any of these slides (they only have jump to prev and next) the only hard path is they all come from a main menu slide (slide 1.10) and all have a return to main menu button. My biggest negative memory of Storyline 1 was slide numbering and order (i.e. issues just like this) and now in 360 I am seeing the same issues. Any help would be greatly appreciated.

I should also add there appears to be a chaotic relationship with the slide order in storyview and the player. For example, the screen shot in the previous post shows slides out of order BUT at this same time the player menu is correct (see attached image). But this can and will change at any time, you don't even need the program to be open, if at dinner tonight you have even a moments thought of changing any slide in the project (or any slide in any project in the whole world) - it will change my slides into random sequences. it is very possible it has already changed while I am typing this post :)

Hi Teacher, and welcome to E-Learning Heroes! ⭐️ I appreciate you sharing these details; it sounds like you've already tried quite a few troubleshooting steps to remedy this! From here, I'd like our support engineers to step in and help investigate this with you. I've created a case on your behalf, and you should've received an email from me with a case number. Stay tuned, and someone from my team will reach out with the next step!

Hi, Sherry, The Player's Reset from Story button will rebuild the menu based on the current arrangement in the .story file. You can then use the trash button to delete any items you don't want in the menu. And you can use the arrow buttons if you do want to re-arrange the menu. There's more info here: https://community.articulate.com/series/articulate-storyline-360/articles/articulate-storyline-360-user-guide-how-to-customize-the-menu

Part of the problem is that when slide order is changed, the order of the thumbnails is not changed until the next time they are redrawn. So the changing of the order of the slides, and your observing the results of that action can be widely separated. I have found that when I click on a slide thumbnail in the Story View that if the mouse makes even the slightest twitch during the click, it will modify the slide order, even if I don't see it. After what seems like years of wasted time spent trying to find where slides are and how they got moved, I have determined it is a vast saving of time to create every "jump to ..." trigger using the slide name, rather than "Next". That prevents the slides from ever changing sequence. They may change numbers, but not order. A simple drag will change their numbers back. Like Judy says, the menu is congruent with the actual order only occasionally, and that right after you follow her suggestion to rearrange it. Again, "Jump to [slide name]" can help that problem, too.

Storyline 360 is still remapping programmed player/button navigation in Aug 2024. The only solution I have found is to strip all slide navigation programming from a scene's player/button triggers (set all navigation buttons to Unassigned) then reorder the pages in the page thumbnail filmstrip (a captivate term, left Scenes column), then re-apply player triggers and custom button navigation. This page order issue also affects page number variables if you want to show slide progress with page numbering. SIGH... :( Best recommendation in my opinion as a eLearning developer - develop all slide content first, then set player/button triggers LAST.

Storyline keeps changing my slide order

37 Replies

ananas
Community Member
9 months ago
I've done some digging and still can't seem to find the solution to this issue. this odd reordering happened on making changes to the existing SL file - not changes in the slide order or triggers, but basic (non-linked) text/graphic changes - very random. I tried all I could think of but nothing seemed to work. On preview and export everything works as expected, but it is confusing seeing this order of the slides.

All the previous and next buttons are hard coded to the name of the slide (tried using Jump to next slide too and the result was the same). You can see that the order is all mixed up but the slides are numbered correctly and functionally it's all good, but I'd really like to have this file fixed before sharing with client.
I update Storyline regularly and have discovered this issue a few versions ago.

Thanks in advance,
Ana
- CaralynKaraitis
  Community Member
  9 months ago
  Hi Ananas,
  I think my issue was solved by hard coding the pages like you said. I had to start with all slides set to "Undecided," put them in order as needed within each scen, then hard coded the pages LAST. Using Jump to Next/Previous amde jumping between Scenes was hard to manage. It seems to be a SL flaw in my opnion. The TOC/Menu even alters what the end user sees on export. Makes it very difficult for tracking changes since there is no way to fully reference a page/slide. Even in Captivate we have to hard code the page numbers. Sigh. Thanks for the input. Honestly forgot I submitted this issue. :)
- KellyAuner
  Staff
  9 months ago
  Hi @AnaKatanica,
  
  Thanks for reaching out!
  
  Does this happen with one specific file or multiple files?
  
  If one file only, have you tried importing your slides into a new Storyline project?
  
  Have you tried a Storyline Storyline repair if it's affecting multiple files?
  
  If you're working locally and the issue persists, taking a closer look at your file would be helpful. You can upload it here or privately in a support case, and we'll delete it from our systems once troubleshooting is complete.

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Storyline keeps changing my slide order

37 Replies

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