Forum Discussion
JenniferMunro-d
4 years agoCommunity Member
Storyline keeps crashing
Hi there
I have experienced several instances of Storyline crashing over the past week, both before and after the latest update. Is there something that can be done to stop this?
Also, when i...
MariaCS
4 years agoStaff
Hi, Jennifer.
Thank you for reaching out!
I'm sorry to hear you are experiencing constant crashing and erratic behavior in Storyline 360! I have a few questions to narrow down the issue:
- Are you working from a local hard drive? We don't recommend working with files on a network drive.
- Have you attempted to repair Storyline 360? Here are the instructions.
If a repair doesn't solve the issue, I'd like to connect you with one of our support engineers. You can open a case here.