Forum Discussion
Storyline menus blank and/or unresponsive
I've installed Storyline through the A360 desktop client and when I open any existing project or start a blank new one, I cannot click on any sub-menu items. As you can see in the screenshots, in so...
For that type of issue, I suggest you contact the Articulate support staff directly. You can do that here: Contact Support for Help with Any Articulate E-Learning Course Development Software
Thank you! I opened a case with them this morning. Fingers crossed.
Hi Jonathan!
It sounds like some menu elements in your Storyline 360 course are not accessible or displayed properly.
Great call on opening a support case! I see my colleague Dexter has picked it up and replied to your e-mail with some feedback and troubleshooting steps you can take. I would suggest giving those a shot to see if it improves the behavior.
We'll continue this conversation over in your support case.
It's been a few days and we don't have a solution yet. Is there a way to access the Options menu using a keyboard shortcut? The File menu can not be used with a mouse.
