Forum Discussion
Storyline not operating as usual 2/4/2025
Hello ValerieVesper-a,
I'm glad Tracy is helping you out here, and you can now preview. That's good news!
You'd want to ensure that you're working on your local drive. Working on a network drive can cause erratic behavior.
If the issue persists and you're having trouble doing a Storyline repair due to a lack of administrative access on your workstation, please feel free to connect with us privately in a support case if you want more targeted help.
I'm having the same issue as Valerie - I have rebooted so will try submitting a support case if one more reboot doesn't work.
Hi TiaPic,
I appreciate the initial troubleshooting you've done. I'm sorry to hear about the trouble.
You may also try running these steps to fix possible installation issues before submitting a support case to our Support Engineers.