Forum Discussion

AmandaShaffer-3's avatar
AmandaShaffer-3
Community Member
3 months ago
Solved

Storyline not publishing to Review

Hello all,  My team and I have been trying to publish some storyline files to review today, but we keep getting an error. I didn't see anything on the Articulate Status page, so I thought I would c...
Articulate 360
Review 360
storyline 360
  • StevenBenassi's avatar
    StevenBenassi
    3 months ago

    Hi Everyone!

    I'm sorry to hear you've been impacted by this hiccup!

    I see that some of you have connected with our team, privately through support cases. Smart move!

    We noticed the same issue on our end. I'm happy to share our team has put a fix in place, and we can confirm that all systems are now operational. Please don't hesitate to reach out if you run into any trouble!

    For your reference, you can also see real-time status updates, here: https://www.articulatestatus.com

StevenBenassi's avatar
StevenBenassi
Staff
3 months ago

Hi Everyone!

I'm sorry to hear you've been impacted by this hiccup!

I see that some of you have connected with our team, privately through support cases. Smart move!

We noticed the same issue on our end. I'm happy to share our team has put a fix in place, and we can confirm that all systems are now operational. Please don't hesitate to reach out if you run into any trouble!

For your reference, you can also see real-time status updates, here: https://www.articulatestatus.com

CatherineGe's avatar
CatherineGe
Community Member
2 months ago

I am still having the same issue and none one of my team members are able to publish

 

  • KellyAuner's avatar
    KellyAuner
    Staff
    2 months ago

    Hi CatherineGe,

    Thanks so much for reporting this to our team. I ran a quick test and was able to publish a Storyline 360 course to Review 360 without any issues. May I ask if this is happening only with this course, or with multiple courses? Are your team members attempting to publish this exact course? To start, please review the possible solutions listed here. If that doesn't do the trick, I'd like to connect you with one of our Support Engineers as quickly as possible to get this resolved!