Forum Discussion

AmandaShaffer-3's avatar
AmandaShaffer-3
Community Member
3 months ago
Solved

Storyline not publishing to Review

Hello all,  My team and I have been trying to publish some storyline files to review today, but we keep getting an error. I didn't see anything on the Articulate Status page, so I thought I would c...
Articulate 360
Review 360
storyline 360
  • StevenBenassi's avatar
    StevenBenassi
    3 months ago

    Hi Everyone!

    I'm sorry to hear you've been impacted by this hiccup!

    I see that some of you have connected with our team, privately through support cases. Smart move!

    We noticed the same issue on our end. I'm happy to share our team has put a fix in place, and we can confirm that all systems are now operational. Please don't hesitate to reach out if you run into any trouble!

    For your reference, you can also see real-time status updates, here: https://www.articulatestatus.com

CatherineGe's avatar
CatherineGe
Community Member
2 months ago

We tried different course on different device, it dose Not work. And before the issue, it reports internet connection issue as below pic

then we updated the storyline 360 version, it reports error again

 

  • KellyAuner's avatar
    KellyAuner
    Staff
    2 months ago

    Hi CatherineGe,

    Thanks so much for these screenshots!

    I've opened a case on your behalf so we can determine what's going on. You'll be hearing from one of our Support Engineers via email shortly.