Forum Discussion

AmandaShaffer-3's avatar
AmandaShaffer-3
Community Member
5 months ago
Solved

Storyline not publishing to Review

Hello all,  My team and I have been trying to publish some storyline files to review today, but we keep getting an error. I didn't see anything on the Articulate Status page, so I thought I would c...
Articulate 360
Review 360
storyline 360
  • StevenBenassi's avatar
    StevenBenassi
    5 months ago

    Hi Everyone!

    I'm sorry to hear you've been impacted by this hiccup!

    I see that some of you have connected with our team, privately through support cases. Smart move!

    We noticed the same issue on our end. I'm happy to share our team has put a fix in place, and we can confirm that all systems are now operational. Please don't hesitate to reach out if you run into any trouble!

    For your reference, you can also see real-time status updates, here: https://www.articulatestatus.com

CynthiaCasti330's avatar
CynthiaCasti330
Community Member
24 days ago

I am receiving this same issue right now. What was the fix? 

TomMorris-a12a8's avatar
TomMorris-a12a8
Community Member
21 days ago

Support reached out to me and asked me to send my file over. However I didn't bother doing this as I just exported it as a zip file and then uploaded it manually to Review 360 in the end.

  • StevenBenassi's avatar
    StevenBenassi
    Staff
    21 days ago

    Hi TomMorris-a12a8​!

    Thanks for following up!

    I see that you've been working with my teammate Ian, through your support case. I'm glad to hear you found a suitable workaround. However, if the issue persists, feel free to reconnect with Ian through your case.

    We'd be happy to continue troubleshooting with you!