Forum Discussion

KatieMeersman's avatar
KatieMeersman
Community Member
5 years ago

Storyline only playing first slide, will not advance to next slides

Good Morning,

I have built a SL module using a template from an Articulate user submitted one.  When I preview the entire project, it works great.  But when I publish to Preview 360, it only plays the first slide, no user interaction works.  What should happen is when  the user clicks on a button from the main menu, it should take them to a new slide, which is not happening.  

Review 360

3 Replies

  • fanniemay_alba's avatar
    fanniemay_alba
    Staff
    5 years ago

    Hi Maria.

    Thanks for filing the case.

    Hi Katie.

    Importing it to a new project file will do the trick. Please check your email for my case response. 

    Thanks! :) 

    • CarolinaW's avatar
      CarolinaW
      Community Member
      2 days ago

      Hi, 

      I'm having the same issue where the first slide is the only one that is in the video, and the next / previous buttons are not visible. Are you able to send through some steps I can try, please? Unfortunately I'm not able to share the file online. 

      Thank you!

  • MariaCS's avatar
    MariaCS
    Staff
    5 years ago

    Hello, Katie.

    Thank you for reaching out and sharing your .story file!

    I published your file to Review 360, and I noticed the exact behavior you described, so I went ahead and opened a support case on your behalf. You should hear from our team soon via e-mail.