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AlyssaCoiro-fda's avatar
AlyssaCoiro-fda
Community Member
3 years ago

Storyline Parallels Issue

Hey everyone. I have a MAC so I've been running my storyline trial on parallels. Every time I try to perform basic functions like create a new button or create a new text box, I receive what appears to be an error message. There is a giant red X that appears which does not allow me to perform the funtion. I don't know if it's an issue with Storlyine or Parallels. Has anyone else experienced this issue? Thank you!

  • Hi Alyssa, 

    I'm sorry you are experiencing this issue.  Please verify that you are working locally as described here.

    If the issue persists, you can repair Storyline.

    Have you tried to open a new Storyline file? It would be helpful to know if this is happening in a brand new file as well. 

    Please let me know if this helps! 

    • AlyssaCoiro-fda's avatar
      AlyssaCoiro-fda
      Community Member

      Hi Luciana, 

      Thank you for your reply. I am working locally. The issue seems to be resolved for now. Thank you so much for your trouble shooting suggestions! If It persists in the future I will reach out.