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JoergKern's avatar
JoergKern
Community Member
6 years ago

Storyline Player: Properties greyed out - how to fix?

Hi everyone.

After a long while, there is another question from me. I took over the elearning production with storyline with a given template and player. 

In the attached screenshot you can see, that "Features", "Menu", "Glossary", and "Resources" are greyed out.

I am pretty sure, I can fix this by exporting the Player as an XML, adjusting the XML and then importing again. 

As I do not want to guess, where to adjust in the XML, I would be more than happy, if someone could give me some advice.

Thanks so much!

Joe

6 Replies

  • NedWhiteley's avatar
    NedWhiteley
    Community Member

    Hi Joe,

    Unfortunately you appear to have left out the screen shot, but not to worry.

    If you need to make changes to the player options, you can do this from within Storyline by selecting Player in the Home menu (right hand end, next to Preview):

    This should enable you to make the adjustments you require, prior to re-publishing your Storyline file or re-saving your Storyline template.

  • JoergKern's avatar
    JoergKern
    Community Member

    Hi Ned.

    Thanks for answering and sorry for having forgotten the screenshot. It comes now (I hope) and you will see, that some of the player properties are greyed, so that I can not add resources, access the features, etc.

    Best

    Joe

  • NedWhiteley's avatar
    NedWhiteley
    Community Member

    Hi Joe,

    Thanks for the image, I now understand the problem.

    Fortunately the solution is a simple one. All you need to do is to go to the drop-down menu for Menus and Controls at the top of the Player Properties dialogue box and change these from Off to On and all should be okay:

    • H2OPartners's avatar
      H2OPartners
      Community Member

      Hello, I am having a similar issue but for me the Menus & Controls is grayed out and I can not turn it on or off and the player won't show on this slide but will in the others.  Not sure if it matters but I copied this slide from another project. 

       

      • LaurenDuvall's avatar
        LaurenDuvall
        Staff

        Hi H20 Partners!

        The Menus & Controls property only applies to the modern player. It’s grayed-out for the classic player. You can still hide the classic player frame. It just takes more work than the modern player. Follow these steps.

        Please let me know if you have additional questions!

  • JoergKern's avatar
    JoergKern
    Community Member

    Hi Ned.

    Too easy, thanks for your help!

    I was thinking too complicated...

    Best

    Joe