Forum Discussion
ChristinHebron
2 years agoCommunity Member
Storyline Player
I'm having some issues with the Storyline Player. Every time I select it, the whole application freezes. When I keep clicking on ESC, I can get out of the freeze mode. However, no matter what I do, ...
EricSantos
2 years agoStaff
Hi Christin,
I'm happy to help troubleshoot! We can start by checking if you're working on your local drive; working on a network drive can cause erratic behavior. If the problem still happens, try running these steps to repair Storyline.
Storyline 360: How to Fix Unexpected or Erratic Behavior
We'd be glad to investigate further if the steps above don't help. You may share your Storyline project in a support case so our Support Engineers can take a look!