Forum Discussion
TanyaD
2 months agoCommunity Member
Storyline Preview and Modern Player not previewing
I have an issue where my project storyline x64 not previewing content through Preview and also not through Modern Player.
Through Preview I get a black screen.
On Modern Player I get the 3 dots ...
StevenBenassi
2 months agoStaff
Hi TanyaD​!
I'm sorry to hear you and your team are having trouble previewing and publishing a Storyline course!
I'm not seeing any downtime reported for Storyline or Review, so it's possible the behavior could be related to your environment. Are you experiencing this issue across all .story files, or is it specific to one project?
If you've confirmed that you're working with locally-stored project files, and repairing Storyline doesn't help please share a copy of the affected .story file so we can take a closer look. Feel free to upload that here in the discussion or privately through a support case.
Looking forward to hearing from you!
Related Content
- 9 months ago
- 10 months ago