Forum Discussion
RobDoran
3 years agoCommunity Member
Storyline published content not loading in Firefox, all of a sudden
All of a sudden all of our storyline published content is not loading in Firefox. Users just get the loading spinning wheel. They are loading in Chrome. Is anyone else having this issue?
StevenBenassi
3 years agoStaff
Hello Rob!
Sorry you are having trouble getting your courses to play in Firefox. Testing the courses in other browsers is a good way to isolate the behavior.
Do you have the most recent versions of Firefox and Storyline installed? We just released an update for Storyline 360, which includes a fix for courses not loading in Firefox.
Also, if you would like to upload your project file we can test out the issue further on our end.
Hope this helps. Thanks for reaching out!