Forum Discussion
Karl-Manning
10 months agoCommunity Member
Storyline updater corrupted
Hi,
I noticed an issue where my laptop was freezing and losing focus for 4 seconds and then returning the focus to the app I was using. This was traced (via task manager) to Storyline's auto-update...
Karl-Manning
10 months agoCommunity Member
Hi,
The problem was caused by an incorrectly setup winzip installation package that was blocking other apps from installing properly. I ended up with two versions of the Storyline updater which were competing with eachother to update the main Storyline program! Uninstalled and reinstalled fixed everything.
Thanks
EricSantos
10 months agoStaff
Hi Karl-Manning,
I'm glad to hear you're all set. Thanks for sharing what worked for you!
If you need help with anything else, please let us know here in the E-Learning Heroes Community or privately in a support case. We'll be happy to assist you.
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