Forum Discussion
Karl-Manning
8 months agoCommunity Member
Storyline updater corrupted
Hi,
I noticed an issue where my laptop was freezing and losing focus for 4 seconds and then returning the focus to the app I was using. This was traced (via task manager) to Storyline's auto-update...
Karl-Manning
8 months agoCommunity Member
Hi,
The problem was caused by an incorrectly setup winzip installation package that was blocking other apps from installing properly. I ended up with two versions of the Storyline updater which were competing with eachother to update the main Storyline program! Uninstalled and reinstalled fixed everything.
Thanks
EricSantos
8 months agoStaff
Hi Karl-Manning,
I'm glad to hear you're all set. Thanks for sharing what worked for you!
If you need help with anything else, please let us know here in the E-Learning Heroes Community or privately in a support case. We'll be happy to assist you.
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