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MarkHoffman-3fe's avatar
MarkHoffman-3fe
Community Member
3 years ago

Storyline360: Screen Reader Issues

Good afternoon all!

I'm pretty new to Storyline360 and was tasked with making some eLearnings ADA compliant. I've changed the focus order and added Alternate Text to images, but when I produce the eLearning to the Web to test with a screen reader, the NVA is reading things I've removed from the focus order and not reading things when I tab through the slide.

 

Any suggestions?

6 Replies

  • Hello Mark and welcome to E-Learning Heroes and our Articulate 360 product suite! 

    Thank you for reaching out about your issue with your screen reader not functioning as expected. 

    I want to share a few resources that might help you as you're troubleshooting:

    If you can share the .story file here or through a support case, we're happy to investigate what's happening and help you troubleshoot. 

  • Thank you Luciana!

     

    I just submitted a case and will look through those resources as well.

  • Just a little more context, I'm having issues with the screen reader progressing to text in different layers of a slide. I changed the focus order to move left to right for each layer they progress to in order but it doesn't pick up on that.

  • Hi, Mark!

    Thank you for sharing those additional details with us!

    I can add that information to your case if you provide the case number to me here, as I was unable to track it down myself.

    • MarkHoffman-3fe's avatar
      MarkHoffman-3fe
      Community Member

      I must have left the screen before submitting, sorry about that! The case number is below. 

      Thank you!

       

      03232816 

  • SandeepGadam's avatar
    SandeepGadam
    Community Member

    Hello Mark, I suggest you to try this step and see if this works for you. After removing unwanted objects from the focus order, right click on the specific object and select "Accessibility" and uncheck "Object is visible to accessibility tools" option and text your course again.

    Hope this will fix your issue.

    Best Regards
    Sandeep