Stuttering Audio Issues

Hi there - thanks for the reply. I am working off my local drive.

The only thing I can say is that the license is a corporate license - I think it uses single sign on for validation - but that's about all I know - it's never worked properly from the first installation - IT even looked at it and said it was installed properly -but I'm pretty sure there could be some security things perhaps? I posted in a different thread regarding the application crashing mid-stream - big red X on slide and frozen - I have to END PROGRAM in Task Manager - and sometimes (most times) it does it again immediately after - usually a full reboot has to happen -which is also a pain and I'm really struggling to do a good job for this project with so many issues- I don't think they (management) believe me when I say there are so many stops and starts with the application during the day that it impedes my productivity - and it's not my fault - but at the end of the day it just makes me look like I'm not as productive as I should be - and that is not a good feeling.

I don't know if you can help - or how you can help with regard to troubleshooting - I'm sure we'd have to get one of the IT folks here to be part of that conversation so they can allow you to examine what's going on - but if there is a DAT file or some file that I can send you that tracks errors - just tell me where to find it and I'll send it ....

HELP

Kim Myers
Consultant, Learning & Development
People & Culture
Government Employees Health Association
20201 E. Jackson Dr. Independence, MO 64507
Ph: 816 434-2516 | kim.myer@GEHA.com
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