Forum Discussion
Submit does not show on a question slide. Next does but is inactive.
Hi all, has anyone have the Prev/Next buttons show up on a question slide only in production when the Submit button should be showing? Can't really reproduce it but I have seen it in my production m...
Katie,
Thanks for the response!
- This is happening after publication.
- I'm using Storyline 3, SCORM 1.2 output, in an Oracle LMS.
- We typically find that our LMS prefers Google Chrome browser, but this particular problem is happening in both IE and Chrome.
- I've seen it with both multi-response and text-entry questions.
Some troubleshooting I've done:
- Asked users to try different browsers.
- Asked users to clear cache.
- Asked users to try hitting "enter" to progress/submit incorrect blank response. (this works for text entry questions to pass the user onto the next screen, but records as incorrect.
- Checked that the questions allow only 1 attempt. (This came from another post on the community where someone was experiencing problems with the submit button not appearing.)
- Set the Storyline course to open as a separate window when launched in the LMS (and NOT to do so).
- Made sure the "Previous/Next buttons" are unchecked in the Slide Properties.
I've attached a screen-shot (with content blurred), for your reference.
