Forum Discussion
Subscription Issue
Hi there,
I am logged in my okta account that is connected to Articulate 360. I am signed in but when I tried to access my storyline, I got a non subscription message! I have a DEADLINE today and need access. PLEASE HELP!
Hello,
This is a known issue and the Articulate Team is working on it. I am also experiencing the same issue. You can check for status updates and subscribe to notifications here: https://www.articulatestatus.com/
Hi all!
I'm so sorry for the interruption this caused! We just released a fix for this outage and you should be able to log in once you reload the 360.articulate.com site. Again, we are so sorry for the impact this caused!
I have problems with subscriptions as well. I can get a subscription with our company email but can't get one with my business email. I dunno why. I contacted the Order Management team yesterday - waiting for a reply.
Hi Sarah!
I see that your case has been assigned to our Order Management Team. They will follow up with you shortly!
