Forum Discussion

KatherineSav118's avatar
KatherineSav118
Community Member
6 months ago

Subscription Issue

Hi there,  I am logged in my okta account that is connected to Articulate 360. I am signed in but when I tried to access my storyline, I got a non subscription message! I have a DEADLINE today and...
storyline 360
SarahWilson-9aa's avatar
SarahWilson-9aa
Community Member
6 months ago

I have problems with subscriptions as well. I can get a subscription with our company email but can't get one with my business email. I dunno why. I contacted the Order Management team yesterday - waiting for a reply. 

  • LaurenConnelly's avatar
    LaurenConnelly
    Staff
    6 months ago

    Hi Sarah!

    I see that your case has been assigned to our Order Management Team. They will follow up with you shortly!