Success Factors Scorm content not completing

Hi All,

We have managed to get ours to work and it had nothing to do with our actual content but rather the issues with being an Australian based company using a US based software provider. Although all of our time zones are set to Australian time zones there still seem to be issues with elements of the system and the time zone of the client. Our content would not sign off if you completed the module on the same day it was assigned to you. This was fixed by going to System Admin>Configuration>Global Variables and ticking the box Grant Credits for events completed the day before assignment date. Although you aren't completing the content before it was assigned to you, this was definitely the cause. After reading some articles on the community it turns out this is a common issue with Australian customers.

Hope this helps someone else one day

Cheers

Kristel