Forum Discussion
Suddenly Corrupted SL Project Files
I can no longer save old SL projects, even ones that opened yesterday. Once I open and resave, they are corrupted. Considering the 100s of projects I have, this is a potential disaster.
This may be (probably is) due to a Windows message I received saying I was low on disk space. I used the Windows cleanup function and arbitrarily deleted all temp files. I suspect this is what has blown SL's mind.
My first idea is to delete and reinstall SL, but I wanted some advice first. I'm not convinced that that will help the existing project files.
Hi RussStill,
I'm sorry to hear you've hit this roadblock!
Here are a few things to double-check:
- You're working on your local drive (your C: drive). Working on a network drive or a USB drive can cause erratic behavior, including file corruption, loss of audio, and other unexpected behavior.
- Ensure the directory path to your project files and your published output is less than 260 characters (for example, C:\Articulate).
- Avoid using special characters, accents, or symbols in your file names.
If the issue persists across multiple projects, I recommend trying a Storyline repair. Please let us know if you still need assistance!
The storyline executables reside on my C-drive, but all of my project files live out on one of our servers. This is a corporate project and not possible to keep everything on my on C-drive.
I have over 130G of Articulate "temp" files that ARE on my C-drive. That's not a sustainable situation. Can I safely delete these files? They are under user/.../appdata/roaming/articulate
If I can't delete them, can I move them to another network location? Actually, yes, of course I can move them. The question is how do I tell SL to look for them at the new location?
You can delete the temp files, if your C: runs out of space it can tell you files are corrupted when they are not.
Hey there, Phil. Thanks for the advice. I've already backed up 130G of temp files just in case, but knowing that they can be safely deleted is good news. Thanks!
