Forum Discussion

ConnieBeyes-6d5's avatar
ConnieBeyes-6d5
Community Member
5 years ago

Switch between accounts

Hello, I own a subscription (personally, individual) and I am consulting for a company that has asked me to logon to their account when I do work for them.

When I log out, it still defaults to the last account I used instead of giving me the opportunity to choose.

Can you give me steps on how to switch between the 2 accounts?

 

thanks  

General E-Learning

1 Reply

  • LeslieMcKerchie's avatar
    LeslieMcKerchie
    Staff
    5 years ago

    Hello Connie, and welcome to E-Learning Heroes. 😊

    Thanks for reaching out and sharing what you are experiencing with logging in. It sounds like you have an additional email that has been added to a team seat, correct?

    We recently adjusted our process, and you can see it outlined here:

    Browser-Based Sign-In Experience

    In short, be sure to sign out of id.articulate.com, and then you should be able to sign in to your second account.