Taskbar and content library not working

Question

I have noticed that when I pin storyline and/or articulate to my taskbar, that every so often I am not able to access my content library.&nbsp; If I remove them from my taskbar and reopen them I can access the content library just great.&nbsp; Is there an issue with pinning storyline or articulate to my task bar?&nbsp; Not sure why I get an error sometime trying to access the content library. I am on Windows 10 Enterprise 21H2.
Cheers,
Kristi

lucianapiazza · Answer

Hello Kristi!
Thank you for reaching out, I'm happy to help! ☺️
I'd start by&nbsp;enabling the&nbsp;network endpoints and ports listed here.
Another step I'd recommend is making sure your Articulate 360 Desktop applications are up-to-date. Here’s how to quickly update your Articulate 360 apps.
If you still are finding yourself with this issue with the content library, I'd recommend following these steps to repair Storyline 360 and Windows 10-specific troubleshooting steps.&nbsp;
Please let me know if this helps!&nbsp;

Forum Discussion

Taskbar and content library not working

Related Content

Content Library

Storyline 360: Using Content Library 360 Templates

Search options in content library

Rise 360: How to Organize Content

Rise 360: Share Content with Team Folders

Storyline 360: Adding Content Library 360 Characters

Engage 360: Adding Content Library 360 Media

Quizmaker 360: Adding Content Library 360 Icons

Quizmaker 360: Adding Content Library 360 Photos

Presenter 360: Adding Content Library 360 Media

Recent Discussions

Delay between layer transitions

Main Menus

Menu Madness

Small Submit Button

Limit on amount of questions in Rise quiz