Testing network endpoints

Hi

I assume IT is trying to lock down network comms to only allow traffic between you and Articulate, which is a good thing for them and for you and your students.

What they are asking is "can you still do everything you used to with Articulate, particularly where your tools communicate with the online Articulate services?" which would be stuff such as signing in, publishing to the Articulate cloud services (e.g. Rise), using their content libraries, and consuming online cloud content as a delegate.

The link posted by Richard Watson should give you a quick view of the status. Any reds should show you where problems are, and your IT department should be able to help trace this to the correct endpoint per the link you posted.

Another, and advised way, to check, is to just go through every type of activity you would do and take a note of every funny, because in my experience often even when all the lights are green, there's often someone coming from the other side who missed the change because they were trying to turn on their radio.   So create dummy content and publish to their cloud, consume content as a student, sign in and out as a instructor and as a student, sign up as a new student, check reports to see if data is flowing, browse the website, check your payment portal, etc.

L&D tech requirements are often so niche and specialised that IT departments just don't have the capacity to get to grips with it, and you often end up being marginalised unintentionally.  The more help you can give them the more they will appreciate it.

Good luck