Forum Discussion
Text appears cut off at bottom of text entry field
I'm using a text entry box for learners to enter a transcript for assessment. Once they have enough text to hit the bottom edge of the text entry, the bottom line appears cut off. My learners will need to type far beyond the size of the box, so once their text has hit the bottom, the last line of their text is always going to look cut off, which is distracting.
I've tried changing the text box format options but no luck. Any ideas?
Hi Christina!
It sounds like your students aren't able to see all the content they've typed in!
In order to make space in a text box, I'd recommend using a Scrolling Panel! Have you tried this?
Here's a quick look at how to use Scrolling Panels with Text Boxes:
Thanks, Lauren. This isn't quite the problem.
The box when I type into it allows me to type as much as I want, even if the text is more than can fit in the box. Once there is loads of text in there, I can scroll up and down it with my mouse, even though there are no scroll bars visible. The issue is that once the box is full and I keep typing, the currently bottom line always appears cut off. Does that make sense?
For what it's worth, I did try your scrolling panel suggestion and encountered the same issue.
Support case submitted - 02227162.
Hi Christina,
Thanks for letting us know you submitted a case! I see that you worked with my teammate, Ronaziel, and after a deep-dive into your file, it looks like you're running into a bug we currently have recorded.
Bug: Text in a text-entry field gets cut-off when users hit the bottom edge of the text-entry field.
I'm sorry you're running into this, but we'll let you know as soon as we have a fix in place, both here and in your case!
Hi Im having the same exactly issue
Hi Carolina,
I'm sorry you're running into the same issue! We'll be sure to jump in here when there's any news to share on a fix.
If you'd like our support to double-check and confirm this bug, feel free to connect with a support engineer, and they'll be happy to help!
Any news on this bug? I'm having the same issue and it's causing a headache! Thanks.
Hi Michael,
Thanks for letting us know you ran into this bug. It is still open with our team, but you're in the right place for updates! Here's a glimpse into our process:
In the meantime, we'd love to help look for any tailored options. If you could share the Storyline file, please use this private case link.
Hi all,
Has there been an update to this bug? I'm running into the same issue about a year later.
Hello Lauren!
We are currently prioritizing other bug fixes for our upcoming Storyline 360 releases. I'll be sure to report back to this discussion when it makes it on our roadmap.
You're now subscribed to this discussion, so you'll be updated when we have news to share.
