Text Autofit improvements

HI Sherry Rose,

No I have raised a ticket and am waiting for a reply. I paid a lot of money
for this software and I will need to get it to work.

The only other option I have is to look on my laptop for an older version
and do a complete reinstall and then just work on the older versions.

I will let you know as soon as I get a reply. I am developing courses for a
training company and cannot afford delays.

I am from South Africa and do not have access to unlimited resources.

Leon

Sherry Rose,

Just got this reply

Hi Leon,

Thanks for contacting Articulate Support!

I understand that you cannot open your project due to the "text autofit
improvements" prompt.

In most cases, you can open storyline 360 and Storyline 3 project files
interchangeably. There are a few exceptions, though. If a Storyline 360
project file has features exclusive to Storyline 360, you won't be able to
open it with Storyline 3. See this article for details:

https://www.articulate.com/support/article/Compatibility-Between-Storyline-3
60-and-Storyline-3-Project-Files

The good news is that we can get around this limitation by importing your
project's slides into a new file using Storyline 360. Just follow these
steps:

https://community.articulate.com/articles/articulate-storyline-360-user-guid
e-how-to-import-slides-from-other-storyline-projects

I've attached a version of your project where I applied this solution and
got it to open in Storyline 3. Give it a try, and let me know if it works.

Best regards,

Lianne Budomo

Customer Support Engineer

Articulate Support - https://articulate.com/support/

Sherry Rose,

None of the fixes worked for me, but the mail address of the person who
helped is on the mail.

Other alternative is to send the files to them so they can do the same
work-around.

The did rework the file and sent it back to me and that worked. I have saved
it and reopened it and it worked.

Hope you win your side.

Leon

Hi Leon and Sherry

I experienced the "text autofit improvements" issue as well with my Storyline 3 after installing the Build 3.16.27367.0 update.

I needed a temporary solution urgently as I had several projects in hand to complete, therefore, I uninstalled Storyline 3 and reinstalled an old .exe installer (Storyline 3, 20 Dec 2021 version), which I had a copy of. If you have a copy of an older version of the .exe installer by any chance, you can try to do the same - deactivate > uninstall > install the older version > reactivate, and see if this works for you too.

The older version is more stable in this case. If the latest update is not urgent for any of us, I think it may be best to wait a while longer for it to be more stable before updating our Storyline 3. Let's give Articulate more time to do more bug fixes if required.

Hope this helps!