Forum Discussion
Hello Lisa and Karl,
Sorry to hear that you experienced this behavior while working in Rise 360.
I'm not seeing the behavior happen on my end, which means that the issue might be erratic in nature. Please open a case with our support team here so we can take a closer look at your working environment. Having our support team work closely with you will help us identify what's causing the behavior to occur.
- KarlMuller2 years agoCommunity Member
Hi Joe,
As you mentioned this is an erratic / random problem.
There are no steps to follow to consistently recreate this problem, so there is no point in opening a support case as it cannot be reproduced at will.
The problem is experienced by different team members working in different locations. So not specific to a PC, network, VPN, internet connection etc.
30 years experience as a software developer leads me to believe this is an intermittent bug in the editor that appears only under unknown conditions.