Forum Discussion

JoannaPhillips-'s avatar
JoannaPhillips-
Community Member
8 years ago
Solved

Text in text box seems to be invisible

Has anyone encountered this weird issue? What did you do to fix it?  I started a new project in 360 and added a textbox to the slide but I can't see the text. What I type is showing up in the time...
storyline 360
  • LucianaPiazza's avatar
    LucianaPiazza
    3 years ago

    Hello everyone!

    I have great news to share! We are no longer seeing this bug where text gets cut off or disappears when tabbing in Edit Mode within our latest version of Storyline 360 (Build 3.72.29699.0).

    Please let us know if you’re still noticing the issue and we’ll be happy to continue troubleshooting with you in a support case.

PhilipRoy-87736's avatar
PhilipRoy-87736
Community Member
8 years ago

Hi there, it is the same issue as mentioned, so it applies to editing, but the text appears properly in preview or publish.

I'm contracting at a large organisation, so I am waiting for IT to be able to update Storyline, as the PC is locked down. I can't provide the what I am working on, but in testing I can easily recreate the issue, which appears to be to do with using tabbing as a way of spacing text in a text box.

I recorded a demo of what happens. I know the answer is probably "don't tab for spacing", but it's still clearly a display issue.