Forum Discussion
AnaHoshino
2 years agoCommunity Member
Text problems when exporting course PDF
Hello,
I am having problems when extracting PDFs. Many times, some letters won't appear or they are substituted by other letters/characters. Is there any way to export a PDF without errors?
hazelB
2 years agoStaff
Hi Ana! So sorry to hear that when you save your Rise course to a PDF, some letters don't appear.
May I know if you are using a custom font?
- KarlMuller2 years agoCommunity Member
Hi Hazel,
This is a consistent and repeatable problem for us.
We only use the Lato font, and after publishing a PDF, all instances of "fi" will be deleted and replaced with spaces.
For example, the word "office" will become "of ce".
The word "fix" will become " x".