Forum Discussion
Text timing misaligns itself when entrance animation is by paragraph
I've attached a recording of my screen to show the issue I'm having.
I have a number of text boxes throughout my .story file whose entrance animations are set to occur By Paragraph. Each paragraph has custom timing to align with VO and other animations.
After about half of every export of my course, the timing of these paragraphs fall out of alignment with where they are set. Some of them also split up partially through paragraphs. The problem appears in both the published course files and in Storyline.
I'm using Storyline 360 version 3.54.25674.0, but this also occurred for me in version 3.53.25436.0.
What's (partially) worked:
When I move one of the misaligned paragraphs on the timeline then move it back to its correct location, it fixes the problem for that entire text box (not course-wide).
I've also found that republishing the course, or closing the .story file, reopening, then republishing the course, can fix the issue course-wide. This fix only works occasionally and does not prevent the problem from reoccurring in the republished course. It's not rare that I have to publish 3+ times in a row (even as high as 14) to get an export without the issue.
Any idea what might be causing this and how to fix it?
19 Replies
Hi- experiencing this currently- I had finally finished a big project and now this is the last thing holding me back- any progress on this issue? thanks
Hello Karla!
I'm so sorry to hear you are running into an issue with your project. I understand how frustrating that can be when it's the last thing between you and a finished project!
I've opened a support case on your behalf. I'd like our Support Engineers to take a look at your file to better assist you. You should be hearing from them shortly.
Have a great day!
for "animation by paragraph" a have an open not solved support ticket since march and my conclusion is:
don't use this feature (in combination with 'text styles') - this feature is not worth putting projects at riskJürgen
Same here. An annoying "disappearing text" bug recently cost me almost five hours of project fixing after what I had expected to be my final export. I thought I had managed to get rid of the bug. I was wrong.
My conclusion: The "animate by paragraph" feature is completely unreliable and broken and should not be used by anyone who values their sanity.
similar problem with text in table - DON'T use text in table with 'text style'
I had a table with black background and white text (styled with 'text style') => text was sometimes invisible (black text on black background)
Jürgen
