Forum Discussion
Text Wrapping Issues
Hello,
im struggling with an issue with Storyline, im working on a file with an imported power point and after changing the text and putting it all into the slide properly I then save the documen...
I know this is an old thread, but I've been having this issue for at least this long and still haven't found a resolution.
Everything works properly when published to Review. My SME reviews the course and signs off on it. We publish to our LMS. When they review in the LMS, the text boxes no longer wrap as they did previously in Storyline and in the Review course.
Three attachments:
1) Reopening the .story file and selecting the text box. The original text box area is outlined (about three lines of text, text box borders visible, text obviously not wrapping.)
2) Selecting within the text box itself. The Text box reshapes itself to fit the non-wrapping text and extends past the edge of the slide.
3) Adjusting the text box so that the right edge is back where it belongs, wrapping the text as originally placed.
Hello Jonathan!
We are happy to help! I've opened a case on your behalf with our Support Engineers so they can look at this more in-depth with you. You'll hear from their team shortly via email.
Hi Jonathan. I know this is a bit of a weird longshot but anytime I encountered this same issue, whereby the text box would extend instead of wrapping the text within itself, the 'fix' was to simply change the shape within the Format tab.
It usually works for me. I know this sounds crazy but my imagining is that somehow, the shape retains the memory of the desired size dimensions but sometimes, when published, it has a bit of a panic attack and does what's easiest - reshape to accommodate the line of text.
Changing the shape seems to force it to ditch the memory dimensions and allow it to think it's a fresh shape.
That doesn't make sense, I know, but it's the story I tell myself when it happens on occasion.
I also found out recently that sometimes publishing from a different computer to the one the file was originally created on would have a similar issue due to slightly different versions of a font being on either machine. The new machine would display correctly but the behind-the-scene-mathematics of publishing would see that dimensions were not correct and default to the extended text box.
Maybe this helps. Maybe not. I keep reverting to earlier versions of Storyline whenever this crops up for me. It is sporadic, but it is always a potential hiccup in my experience.
