Forum Discussion

Aslamkhan's avatar
Aslamkhan
Community Member
6 years ago

Thai Language | Font issue

Hi Support Team, We are working on a Thai language (Thailand) project and we can see the texts are not matched with Thai language Tone mark (the second line of superscript) are not showing complet...
storyline 360
sabrinafiorini's avatar
sabrinafiorini
Community Member
2 years ago

About these characters the weird thing is that it seems to be random: it is right in the "normal view" e sometimes (sometimes, not always!) it is wrong in the preview, but always wrong in the SCORM. Sometime the SCORM it is wrong if watched on a PC, but right in others PC. 

We are loosing our mind!

And it may be dipend from the version? Some time ago the problems were not so strong.

Even the support seems to fail... :(  Any idea?

StevenBenassi's avatar
StevenBenassi
Staff
2 years ago

Hi Editha!

Sorry to hear you've run into trouble with certain Thai fonts in Storyline!

I see that you've been working with my teammate John Carlo, through a support case. Glad to see he was able to share insight into this behavior. If you have any follow-up questions, feel free to reconnect with John Carlo through your case.