Forum Discussion
FrancescaSecchi
6 years agoCommunity Member
The answers are all correct but the result is Incorrect.
Hello,
I am working on the localisation of some e-learning courses and for one particular question, the pop up message says the result is incorrect even though the answers are all correct.
How ...
FrancescaSecchi
Community Member
Hello Wendy, thanks for your reply. Unfortunately my company created an Articulate account using the email address of an employee who doesn't work with us anymore, so we don't have access to her inbox. Shall I send an email with the same question to <articulate@interlake.net>?
WendyFarmer
6 years agoSuper Hero
Hi Francesca
yes I would log another support ticket and explain what has happened - alternatively can your IT guys get into her inbox and redirect the articulate mail to you or the new email address you have set up. You may be able to ask Articulate support to change the email address for you.