Forum Discussion

KatieBrundage's avatar
KatieBrundage
Community Member
2 days ago

Drag and Drop showing incorrect layer when all answers are correct

Hello, 

I can't for the life of me figure out why the triggers on my drag/drop activity aren't working. When a user submits the activity, it should show layer "Correct" if the answers are correct, and layer "Incorrect" if the answers are incorrect. It defaults to layer "Incorrect" every time, even when the answers are correct. Can someone take a look at the following and

give me some advice on where things might be going wrong? Thanks!

  • KellyAuner's avatar
    KellyAuner
    14 hours ago

    Hi KatieBrundage,

    Thanks for reaching out!

    I see you've connected with my teammate, Robert, in a support case. It looks like they resolved this issue by removing the freeform state of the interaction slide. If you have any questions, please let Robert know!

  • Best guess: The trigger you added to show the Correct layer is messing things up. I don't think the value of the variable would change until the question is submitted. 

    In any case, the "Submit [Drag and Drop]" trigger will automatically show the Correct or Incorrect layer based on the user's answer. So that's the only trigger you should need.

    • KatieBrundage's avatar
      KatieBrundage
      Community Member

      Thanks for the suggestion-I tried it,  but still getting the same error. I've submitted a support ticket, so fingers crossed it will be resolved soon!

      • KellyAuner's avatar
        KellyAuner
        Staff

        Hi KatieBrundage,

        Thanks for reaching out!

        I see you've connected with my teammate, Robert, in a support case. It looks like they resolved this issue by removing the freeform state of the interaction slide. If you have any questions, please let Robert know!