Forum Discussion
MichelleHanegaa
4 years agoCommunity Member
The course keeps showing as incomplete even though it has been completed several times.
Hi,
I am just wondering if anyone has any solutions to this problem I am facing. I published a course on our LMS today (Rise course) as SCORM 1.2 and the completion criteria is completing all sec...
hazelB
4 years agoStaff
Hi Michelle! So sorry to hear that your course does not show completion even f you completed all the sections.
From here, I would give your course a test drive in another LMS environment. That'll narrow down whether this is an issue with your LMS or with the Rise course itself. We use SCORM Cloud for this kind of testing since it's the industry standard.
This video tutorial demonstrates how to use SCORM Cloud with Articulate content.
If your course works properly in SCORM Cloud but not in your LMS, kindly share your SCORM Cloud findings with your LMS provider to troubleshoot the issue.
If the course encounters the same issues in SCORM Cloud, please open a case with us here so that we can investigate.
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