Forum Discussion
The encoder-7-64 process causes the CPU usage to spike unnecessarily
When I work on Storyline files that contain videos, the ‘encoder-7-64’ process starts automatically, even though I’m not publishing the course.
This causes CPU usage to spike.
I don’t think ...
I updated to build 3.122.37526.0 and, once again, the Encoder-7-64 process starts automatically and uses a high amount of CPU when I open Storyline files containing videos, even without publishing.
This happens whenever I open any Storyline file containing long videos.
I had to downgrade back to build 3.120.37241.0.
Hello marcello_,
I appreciate you sharing additional details here in this thread. I've shared them with Marcello within your case, so they're aware of your experience. We'll follow up via your case, so everything is in one location.
