The "Player" button doesn't work.

Hi Vit,

The notice recommends that you download the new flash player because the software recognizes that the flash player is missing on your system. Storyline 2 is outdated software, At the time of its release, this error message indicated the correct course of action. Because Storyline 2 relied on Flash to preview your project, it cannot play the  project without the flash player. This is why your player button is not working.

There are sources where you can download and install flash on your system. Once you've installed the flash player, you can preview your project in Storyline 2. You may see several warnings from various security packages about loading flash, but it can be done. I had to do that a while back to view an obsolete project that I was attempting to re-create.

Instead of continuing to use Storyline 2, your best option is to update to Storyline 360. 

Hi Vit,

It looks like Dave has you covered here, but I wanted to pop in and share our documentation for you or anyone following along:

Legacy Versions of Storyline and Studio

Storyline 2 needs the flash player for other elements beyond the player, as Dave suggests it is time to move on

Thank you so much, Dave and the others too!

Now I am trying to update Storyline 2 to 360, but there isn't automatic update in Articulate and I can not find instruction how to update it manually.

Hi Vit,

It's a new piece of software, so you cannot update it within Storyline 2.

We recommend that you upgrade to Storyline 3 or Articulate 360 (which includes both Storyline 360 and Studio 360) as these apps don’t have any Flash dependencies and their HTML5 output works in all major browsers. Compare versions of Storyline and Studio to see all the new features you’ll get.

Hi Nancy,

You are correct. It's a new product with a new license.

If you upgrade your computer or upgrade your phone, this is synonymous with purchasing. 

For versioning, we typically mention updating to the latest version.

Hello,

I have one more question. I want to be sure - is this really upgrade to Storyline 3 and after installation will be all functions compatible?

Thank you!

Hi Vit,

We made it super easy to upgrade a Storyline 1 or Storyline 2 course to Storyline 3. Just double-click the project file (i.e., the *.story file) to open it, then click Upgrade when prompted to upgrade the project.

Hi Leslie,

but the problem is that I don't have the option of automatic upgrade in Storyline 2. When I click on "Check for updates", it says that there are no updates. 

So probably I have to buy and install Storyline 3 but I'm afraid it won't be compatible and maybe we will lose our documents in Storyline 2.

Thank you for helping me.

Hi Vit,

You are correct. We discussed this above.

To summarize what we've discussed here and integrate it with the next steps:

1. Storyline 2 is no longer working due to its dependency on Flash.
2. We recommend upgrading to Storyline 3 or Storyline 360. This is not an update within Storyline 2, but it is an upgrade to new software with a new purchase and installation requirement.
3. You mentioned wanting to use Storyline 3, so you'd want to get this installed.
4. Once installed, you can open your .story file from Storyline 2 to upgrade the project to Storyline 3.

You mentioned that you were afraid Storyline 3 wouldn't be compatible. You can find all of our system requirements here. In addition, when you open your .story file in Storyline 3, a backup file will be saved: