Forum Discussion
When "Player" selected, Artic360 freezes
All morning, Artic360 is freezing up every time I try to enter the "Player" in any project. Anyone else experiencing this issue?
1 Reply
Hi GinaL!
Sorry to hear that Storyline keeps locking up when accessing Player Properties!
Erratic behavior like this can sometimes occur when authoring directly off of a network or shared drive. Can you confirm that your .story files are stored on your local hard drive? If you're already working locally, yet the issue persists, please try a repair of your Storyline installation.
If that doesn't do the trick, please connect with us through a support case. We'd be happy to continue troubleshooting with you!
