Forum Discussion
The preview looks different than the published version
Hi Team, when I preview the project in Storyline, the transitions, audio, and mouse cursor, all the items look great and in sync on every slide. But when I publish the project, the slides are ahead of the audio and the screen recording. I checked, and every slide has a trigger that moves to the next slide when the timeline ends. I don't know what else to do to fix this issue without starting from scratch. Any ideas? Thank you :-)
- MathNotermans-9Community Member
How did you publish? Web, Scorm 1.2 2004, xApi...? And all the same result?
- MonicaAtenCommunity Member
MathNotermans-9- I published it as a video. However, working with the engineers works when we use an older SL version, like 3.95 or 3.91. With the latest 3.96, most slides are out of sync version,
Hi MonicaAten,
Happy to look into this for you!
Would you be willing to share a copy of your project file here or privately by opening a support case so we can examine what's causing the output to go out of sync? We'll delete it when we're done testing!