Forum Discussion
The voice changes after using a
I decided to check the Amazon Polly developers guide - since the Storyline TTS voices are Amazon Polly voices - and this is what it says on page 247 in the "Controlling how special types of words are spoken" section: "The <say-as> tag is supported by generative, long-form, neural, and standard TTS engines.
Note, however, that if Amazon Polly is using a neural voice and encounters the <say-as> tag with
the characters option at runtime, the affected sentence will be synthesized using the related
standard voice."
So, in other words, the voices are intentionally changing for the <say-as interpret-as="characters"> tag - and there is nothing Articulate can do about it.
- TamaraCraft-62f5 months agoCommunity Member
Thanks! Follow up.... I'm not using SSML and I do not have a <say-as> tag in the text-to-speech. Is there some combination of words or punctuation that might be interpreted as a <say-as> tag by Storyline? Something I can avoid using in the future. There are just words, periods, and commas in the text.
- JoseTansengco5 months agoStaff
Hi TamaraCraft-62f,
There isn't a combination of text that Storyline 360 will interpret as SSML tags. You need the <speak> tags to tell Storyline 360 you're using tags for the text. Are you still encountering issues with the voices used by your text-to-speech audio? If yes, would you mind sharing a copy of your project file here so we can check the script used to generate the audio for any issues?
- TamaraCraft-62f2 days agoCommunity Member
Hello,
I'm still experiencing this issue with Matthew and its on a different course. My Storyline is up-to-date. I cannot share the file due to proprietary information. Any other ideas?
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