Forum Discussion

JulioKuramoto's avatar
JulioKuramoto
Community Member
5 years ago

There was an error opening Storyline 360

Hello, I am having an issues trying to get Storyline 360 to launch after reinstallation.  Here are the things that we have tried to resolve the issue.  Any assistance would be appreciated.   Uni...
storyline 360
AzeezSangwa's avatar
AzeezSangwa
Community Member
3 years ago

Hi Leslie,

Was the above query resolved? I have the problem. I can't launch Storyline. The same error message [There was an error opening Storyline 360] pops up every time I try to launch the app.

Regards

Azeez 

  • Clara_Suntinger's avatar
    Clara_Suntinger
    Staff
    3 years ago

    Hi Azeez

    Sorry you're running into this error message! 

    The first thing I'd recommend is doing a simple repair of Storyline 360!

    If this doesn't do the trick, we'll want to call on our Support Engineers for further troubleshooting. You can submit a case by using this link.

    Please keep us updated so we can find the fix!