Forum Discussion

CarrieHarris549's avatar
CarrieHarris549
Community Member
4 years ago

This is happening when I try to open PowerPoint...

I recently have been getting this message when I open PowerPoint: "Sorry, for some reason PowerPoint couldn't load the C:\Program Files (x86)\Articulate\360\Studio\articulate.pppam add-in." I ha...
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JrnOlsen-79cffc's avatar
JrnOlsen-79cffc
Community Member
2 years ago

What should I tell my IT department to convince them that "articulate.ppam" file is not malicious? There must be a reason why the system don't allow it.

  • StevenBenassi's avatar
    StevenBenassi
    Staff
    2 years ago

    Hi Jorn!

    Thanks for reaching out!

    I see that you've also opened a support case and connected with my teammate Mick. Smart move! It looks like Mick replied to your e-mail with some feedback on your concern.

    We can continue the conversation through your case to help keep all information in one spot.